2026 Technical Support Engineer
Salary Guide

Complete guide to Technical Support Engineer salaries, responsibilities, and career paths.

TS

Technical Support Engineer

ITCustomer Service

Average Salary

£22,000 – £40,000

Working Hours

37.5 hours/week

Job Information

  • The UK IT support sector is rapidly expanding

Other Names this Job is Known By

  • IT Support Engineer
  • Helpdesk Engineer

Key Responsibilities

  • Provide technical support to users
  • Diagnose and resolve IT issues
  • Install and configure hardware and software
  • Maintain systems and networks
  • Document issues and solutions
  • Train users on IT systems
  • Monitor system performance
  • Stay updated on technology

Skills and Qualifications Required

  • Degree or diploma in IT or computing
  • IT certifications (CompTIA, Microsoft)
  • Experience in support roles
  • Communication and problem-solving skills

Promotional Job Opportunities from this Role

  • Senior Engineer
  • Support Manager
  • IT Manager
  • Consultant

How to Get the Job

  • Study IT or computing
  • Complete relevant IT qualifications
  • Gain experience in support roles
  • Progress to senior or specialist positions

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